Q. Is the material in this course live? Or can I move at my own pace? 

A. No, this course is not live. Upon enrollment, you’ll gain access to all the modules of Intro to Espresso so you can move at your own pace. It is self-guided but organized in a particular order for a reason. Later sections will not make full sense without reading previous sections, and we’re priming your brain for optimal retention. The course is yours forever. Come back to it as often as you need.

Q. Do I need any additional materials to take this course? 

A. A list of required recommended tools can be found in the Course Agenda. Besides what is listed, you may want a pen and paper for note-taking!

Q. When and where do I sign up for my Coaching session? Is it with Sam?

A. After completing the entire course, you will be prompted to sign up for a coaching session in the ending section. This session will be one of our talented barista trainers. The booking link will redirect you from Teachable, and you can view their calendars and book a time that works for you. If you're unable to meet at the available times, please reach out to [email protected].

Q. If I have technical issues, who should I contact?

A. If you forget your password, utilize the "forgot password?" option offered at login, and our course host (Teachable) will get you set up ASAP. For any other tech problems, go ahead and send an email to [email protected], and we’ll take care of you as soon as we can! 

Please feel free to drop any clarifying questions in the comments of this module.